Another confession from me…
I am a chronic
bed wetter nail biter.
Always have been, and a habit I desperately want to break.
And yes, I have tried the nail polish ‘No Bite’ and it lasted like 13 seconds.
Tabasco didn’t even slow me down.
I know what you’re probably thinking….
Adam are you drinking that spiked egg nog…again?!?
To that, I say no, I finished it this weekend.
Well, Ava and I did.
She didn’t have any, she’s more of a beer drinker, anyways.
Last week I shared how we sent holiday cards to all customers who spent more than $75 with us over the last 6 months.
Well, on Thursday, I pulled something out of the Gary Vaynerchuk bag o tricks.
A customer of ours left a nice comment on our Facebook page early last week.
We responded thanking her and letting her know we appreciate it (BTW — hope you’re responding to ALL compliments on FB)
Then she wrote this…
I looked up her name/address in Shopify, then Google’d the closet nail salon to her house.
I called one, and they didn’t accept credit cards (WTF?! It’s 2015). So I called another and ordered a manicure to be mailed to her.
For $15, I am going to make her day, possibly her holiday, but lets not get ahead of ourselves 🙂
Like the email I sent last week, treat others how you want to be treated.
Go the extra mile, when you can.
To be honest, I didn’t do this for her.
I am selfish and I love the way these types of things make me feel.
Go make someone’s day today.
Business or personal, it doesn’t matter.
All I ask of you, is to let me know how it goes.
Service Over Self